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NB PLAYER / HELP CENTER

Good questions.
Clear answers.

Clear answers about free, ad-free NB Player: availability, files, audio, subtitles, library and privacy.

Getting started

Is NB Player on Google Play yet?

Google Play launch is being prepared. You can try the APK from the download section on the homepage; the available trial is version 0.6.3 for ARM64 devices. The Google Play link will be added when available.

Is NB Player free and ad-free?

Yes. NB Player is free and ad-free. No account registration is needed to play your local files.

Which Android version is required?

The current build requires Android 8.0 or later. Some video and audio codec support varies by device, even when the Android version meets the requirement.

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Does it work offline?

Yes, for files stored on your device that the app can read. Seeing a filename in a cloud service does not prove that the file has been downloaded and is available offline.

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Video and files

Does it play every video format?

Playback depends on the container, the codecs inside the file and device support. We do not promise every format on every phone. Test the intended file and keep the original before converting.

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How do I open a video from my file manager?

Select the video, choose “Open with” or the equivalent action, then select NB Player if listed. Menu names vary by device and file manager. You can also open the file from the app library.

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Why is a file listed but unable to open?

It may have moved, been deleted, lost access permission or not finished copying. Select it again from its current location and check media access. If only one file fails, the problem may be in that file.

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The video plays without sound. What should I check?

Start with media volume, audio output and connected headphones. Try a known file and review audio track selection when multiple tracks exist. The device may not support the specific file’s audio codec.

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Audio

Can audio keep playing outside the app?

Yes. After starting an audio file, return to the library or use another app. Playback controls are available in the media notification. Battery restrictions or force-stopping the app can affect the session.

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What is the difference between progress and volume?

The progress slider moves to another time within the track. Use your device’s volume buttons to change listening volume. Seeking does not change loudness.

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Is there a sleep timer?

Yes, in the playback tools. Check the selected option: stopping after a duration differs from stopping at the end of the track. The timer is not an alarm or audio recorder.

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Can I change playback speed?

Yes. A playback speed control is available. Choose a pace suited to the content and restore the normal setting if it sounds too fast or slow. This does not modify the original file.

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Subtitles

How do I add a subtitle file?

Open the video’s subtitle tools and choose a subtitle file from the device. Select one matching the video version. Embedded subtitle tracks are listed when available.

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Why do Arabic subtitles show incorrect characters?

The text encoding may not match. Review external subtitle encoding and try the encoding that matches the file. A different font alone cannot repair incorrect encoding or damaged text.

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How do I adjust subtitle timing?

Adjust subtitle delay gradually and test a short sentence. Try the other direction if the gap increases. If text drifts progressively away from dialogue, it may be for a different video version.

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Can I use a different subtitle font?

Subtitle options allow a local TTF or OTF font import and restoring the system font. Choose a readable size and contrast. A font does not change subtitle content.

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Library

When should I use folders instead of search?

Use a folder to browse a collection, such as a course or project, and search when you know a specific filename. Favorites help with frequently used items.

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Do favorites copy or upload my file?

No. A favorite refers to the original file and is not a backup. Deleting the file or losing permission can prevent playback from an old list.

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A new file is missing from the library. What can I do?

Check that copying finished and verify the location, then refresh the library. Review media permissions, especially if you allowed only selected files instead of the entire collection.

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Does organizing the library create a backup?

No. Organizing files and adding favorites does not create an independent backup. Keep another copy of important media in a location you choose and control.

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Account and privacy

Do I need an account?

No. You can play local files without creating an account or signing in. An account is not needed to open a local file.

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Why does the app request media access?

It needs permission to list and read the video and audio files you allow. Android may offer selected files or broader access depending on the version. Choose the scope you want and review it in system settings when needed.

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Does the player upload my local files?

NB Player plays media locally and does not need to upload it to a streaming service for playback. The original file and access permission are still required.

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Does it provide movies or music to download?

No. NB Player plays your files; it is not a streaming catalog or a source for downloading content. Use media you own or have permission to use.

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